how to turn off closed captioning on prime video

Daniel Parker

2 min read

·

31-01-2025

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Closed captions can be incredibly helpful, but sometimes you just want to enjoy your Prime Video content without them. This guide shows you how to easily disable closed captions on all your devices. Whether you're using your smart TV, phone, tablet, or computer, we've got you covered. Let's get started!

Turning Off Closed Captions on Different Devices

The exact steps to turn off closed captions vary slightly depending on your device. However, the general principle remains the same: locate the subtitle/CC button.

How to Turn Off Closed Captions on Your Smart TV

1. Start Playing Your Prime Video: Begin playing the movie or TV show you wish to watch.

2. Locate the Subtitles/CC Button: Most smart TVs have a dedicated button on their remote for subtitles or closed captions. This button usually displays a "CC" icon or a speech bubble. The location of this button can vary depending on your TV's brand and model; consult your TV's manual if needed.

3. Toggle the Captions Off: Press the CC button. With each press, you should cycle through options: off, on, or different subtitle languages. Select "Off" to disable closed captions.

4. Enjoy Your Show!: The closed captions should now be gone, allowing you to enjoy the show uninterrupted.

Note: If you can't find a dedicated CC button, check your TV's on-screen menu. Often, subtitle settings are accessible within the playback controls or a general settings menu.

How to Turn Off Closed Captions on Your Phone or Tablet (Android and iOS)

1. Launch the Prime Video App: Open the Prime Video app on your Android or iOS device.

2. Begin Playback: Start playing the content you want to watch.

3. Locate the CC/Subtitle Button: While the video is playing, look for a subtitle or CC button. It is usually located near the playback controls (play/pause, volume). The icon is often a speech bubble or "CC."

4. Disable Captions: Tap the CC/subtitle button. This typically toggles the captions on and off.

How to Turn Off Closed Captions on a Computer (Windows and macOS)

1. Open Prime Video in Your Web Browser: Access Prime Video through your web browser (Chrome, Firefox, Safari, etc.).

2. Start Your Video: Begin playing the show or movie.

3. Find the CC/Subtitle Button: Look for a CC icon (often a speech bubble or the letters "CC") in the video player's control bar. It’s usually near the volume and fullscreen buttons.

4. Turn Off Captions: Click the CC button. It should cycle through "Off," "On," and potentially different subtitle language options. Choose "Off" to remove the captions.

Note: The specific location of the CC button might vary depending on your browser and the current version of the Prime Video website.

Troubleshooting Closed Captions

If you're having trouble turning off closed captions, here are some troubleshooting tips:

• Check your Prime Video settings: The Prime Video app or website may have a general settings menu where you can adjust subtitle preferences. Look for an option to turn off captions by default.
• Restart your device: A simple restart often resolves temporary glitches.
• Update your app or browser: Make sure your Prime Video app or web browser is up-to-date to ensure compatibility and fix potential bugs.
• Contact Prime Video support: If all else fails, contact Prime Video support for assistance.

By following these steps, you can effortlessly disable closed captions on Prime Video and customize your viewing experience. Enjoy your shows!