how to reset vicohome camera

Daniel Parker

3 min read

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07-02-2025

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The VicoHome smart camera offers excellent surveillance, but sometimes you might need a fresh start. Whether you're experiencing connectivity issues, transferring ownership, or simply want to start over, resetting your VicoHome camera is a straightforward process. This guide will walk you through the steps to factory reset your VicoHome camera, regardless of your specific model. We'll cover both methods: using the app and the physical reset button.

Why Reset Your VicoHome Camera?

There are several reasons why you might need to reset your VicoHome camera:

• Connectivity Problems: If your camera is struggling to connect to your Wi-Fi network, a reset can often resolve the issue.
• Forgotten Password: If you've forgotten your camera's password, a reset allows you to create a new one.
• Transferring Ownership: Selling or gifting your camera? A factory reset ensures your personal data is removed.
• Software Glitches: A reset can sometimes fix stubborn software bugs or glitches.
• Setup on a New Network: Moving your camera to a different location or Wi-Fi network requires a reset.

Method 1: Resetting Your VicoHome Camera Through the App

This method is generally the easiest and most convenient. However, it requires your camera to already be connected to your Wi-Fi network and the VicoHome app to be functioning correctly.

1. Open the VicoHome App: Launch the VicoHome app on your smartphone or tablet.
2. Locate Your Camera: Select your VicoHome camera from the list of devices.
3. Access Settings: Navigate to the camera's settings menu. The exact location of this menu may vary slightly depending on your app version, but it's usually found under a "Settings," "Device Settings," or a gear icon.
4. Find the Reset Option: Look for an option labeled "Factory Reset," "Reset to Defaults," or something similar.
5. Confirm the Reset: The app will likely prompt you to confirm your decision. Proceed with caution as this action will erase all your camera's settings and recorded footage.
6. Wait for Completion: The reset process will take a few minutes. Your camera will reboot once it’s complete.
7. Re-add Your Camera: Once the camera is back online, you will need to add it to the VicoHome app again as if it were brand new.

Method 2: Resetting Your VicoHome Camera Using the Physical Reset Button

If you're unable to reset your camera through the app, this method is your next option. The location of the reset button varies depending on the VicoHome camera model. Usually, it's a small, pinhole-sized button located on the camera's body. Consult your camera's manual for its exact location.

1. Locate the Reset Button: Carefully examine your camera for a small button, often labeled "Reset" or marked with a symbol like a circular arrow. You may need a small paperclip or similar tool to press it.
2. Press and Hold the Button: Press and hold the reset button for approximately 10-15 seconds. Do not release until the camera's indicator light changes or the camera restarts.
3. Wait for the Reset to Complete: Observe the camera's indicator light. It usually changes patterns or flashes rapidly to signal that the reset process is underway. This may take a few minutes.
4. Re-add Your Camera to the App: Once the reset is complete, you will need to add the camera to the VicoHome app again following the app’s initial setup instructions.

Troubleshooting

• Indicator Light Issues: If the indicator light on your camera isn't responding, try checking the power supply and ensuring the camera is properly connected.
• App Connectivity Problems: If you're having trouble connecting to the app, check your internet connection and restart your smartphone or tablet. Consider uninstalling and reinstalling the app as a last resort.

By following these steps, you should be able to successfully reset your VicoHome camera and get it back up and running. Remember to consult your camera's manual for model-specific instructions if needed. If you continue to experience issues, contact VicoHome's customer support for further assistance.