how to reset contour next one meter

Daniel Parker

2 min read

·

07-02-2025

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Accurately monitoring your blood glucose levels is crucial for managing diabetes. The Contour Next One blood glucose meter is a popular choice, offering reliable readings. However, like any electronic device, it might occasionally need a reset. This article will guide you through the process of resetting your Contour Next One meter, addressing common reasons why you might need to do so.

Why Reset Your Contour Next One?

Several situations might necessitate resetting your Contour Next One meter:

• Error Messages: Persistent error messages (like "LoBat" or other codes) can indicate a need for a reset. Sometimes, a simple restart resolves temporary software glitches.
• Inconsistent Readings: If you suspect your meter is providing inaccurate readings, a reset might help. Ensure you're following the proper testing procedures before concluding a malfunction.
• Testing Strip Issues: If you're experiencing consistent issues with your test strips, a meter reset can sometimes resolve compatibility problems. Check the expiration date of your test strips first.
• General Troubleshooting: A reset is a common troubleshooting step for various minor issues with electronic devices.

How to Reset Your Contour Next One Meter

The Contour Next One meter doesn't have a dedicated "reset" button. Instead, a simple power cycle usually suffices. Here's how to do it:

Step-by-Step Guide to Resetting Your Contour Next One

1. Turn Off the Meter: Press and hold the power button until the screen turns off completely.
2. Wait: Wait for about 10-15 seconds. This allows the meter's internal memory to clear any temporary data.
3. Turn On the Meter: Press and hold the power button again to turn the meter back on.

This process effectively restarts the meter, clearing minor software glitches. If the issue persists after this step, refer to the troubleshooting section below.

Troubleshooting Persistent Issues

If resetting your meter doesn't resolve the problem, consider these steps:

• Check Your Test Strips: Ensure your test strips are within their expiration date and are compatible with your Contour Next One meter. Store test strips properly to avoid degradation.
• Battery: Replace the batteries in your meter if they are low. A low battery can cause erratic behavior.
• Contact Customer Support: If you continue to experience issues after troubleshooting, contacting Ascensia Diabetes Care's customer support is recommended. They can provide additional assistance and may advise replacing the device. Find their contact information on their website.
• Review Your Meter's Instructions: The detailed manual that comes with your Contour Next One meter might contain specific troubleshooting steps for different error messages.

Frequently Asked Questions (FAQ)

Q: Will resetting my Contour Next One delete my saved glucose readings?

A: No, resetting the meter will generally not delete your stored glucose readings. This information is typically stored in the meter's memory. However, a factory reset (usually not necessary) might erase data, which is why we suggest a simple power cycle first.

Q: My meter displays a specific error code. What should I do?

A: Refer to your meter's instruction manual for a list of error codes and their meanings. The manual usually provides troubleshooting advice for each specific code. If the problem persists after following instructions, contact customer support.

Q: How often should I reset my Contour Next One meter?

A: Regular resets aren't typically needed. Only perform a reset if you're encountering problems with your meter's operation or readings.

By following these simple steps and troubleshooting tips, you can effectively reset your Contour Next One blood glucose meter and get back to accurately monitoring your blood sugar levels. Remember to always consult your healthcare provider if you have any concerns about your diabetes management.