how to close affirm account

3 min read 06-02-2025

Meta Description: Learn how to easily close your Affirm account. This comprehensive guide walks you through the process step-by-step, ensuring you understand how to cancel your Affirm account and what to expect. We cover paying off balances, checking for pending transactions, and more – making account closure simple and straightforward.

Understanding Affirm and Account Closure

Affirm is a popular buy now, pay later (BNPL) service that allows you to split purchases into monthly installments. While convenient, there might come a time when you want to close your Affirm account. This guide will walk you through the process, ensuring a smooth and complete closure. Before you begin, remember that closing your account means you can no longer use Affirm for future purchases.

Step-by-Step Guide to Closing Your Affirm Account

Closing your Affirm account isn't as straightforward as clicking a single button. It involves several key steps to ensure you've handled all outstanding obligations.

1. Pay Off Your Balance

This is the most crucial step. Before you can close your account, you must settle all outstanding balances on any active Affirm loans. Failing to do so will likely prevent account closure and could negatively impact your credit score. Log into your Affirm account and confirm the total amount due.

Pro Tip: Pay your balance in full a few days before attempting to close your account. This ensures sufficient processing time and avoids any potential delays.

2. Check for Pending Transactions

Review your Affirm account for any pending or upcoming payments. These might be transactions that are still processing or purchases you've made but haven't yet been reflected in your account balance. Addressing these beforehand prevents unexpected charges after closure.

3. Contact Affirm Customer Support

While there isn't a self-service option to close your account directly, contacting Affirm's customer support is necessary. They can verify your balance is zero and confirm your request. You can reach them through several channels:

Phone: Find their customer service number on their website.
Email: Use the contact form available on their website.
Live Chat: Check their website for a live chat option.

4. Confirm Account Closure

After contacting Affirm, get confirmation that your account has been successfully closed. Request written confirmation via email as proof of closure. This documentation is useful for your records.

5. Monitor Your Credit Report

After closing your Affirm account, monitor your credit report for any unusual activity. While closing the account shouldn't directly impact your score, it’s always good practice to be vigilant.

Frequently Asked Questions (FAQs)

Q: What happens to my credit score after closing my Affirm account?

A: Closing an Affirm account with a zero balance shouldn't negatively impact your credit score. However, your credit utilization ratio (the amount of credit you use compared to your total credit limit) may slightly change, potentially leading to a minor fluctuation.

Q: Can I reopen my Affirm account later?

A: Yes, you can typically reopen an Affirm account after closing it. However, your approval may depend on your creditworthiness at that time.

Q: What if I have a dispute with a merchant regarding a purchase made through Affirm?

A: Resolve the dispute with the merchant first. Contact Affirm customer support only after attempting to resolve the issue directly with the merchant.

Q: How long does it take to close my Affirm account?

A: The closing process typically takes a few days to a week, depending on Affirm’s processing time and communication response.

Conclusion

Closing your Affirm account is manageable, but requires careful attention to detail. By following these steps and ensuring your balance is zero, you can successfully close your account and move forward. Remember to maintain good financial habits and monitor your credit report for any irregularities. If you encounter any difficulties, contact Affirm customer support for assistance. Always confirm your account closure in writing.