how to change domain name on squarespace

Daniel Parker

3 min read

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06-02-2025

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Changing your domain name on Squarespace might seem daunting, but it's a straightforward process once you understand the steps. This comprehensive guide walks you through transferring your domain or connecting a new one, ensuring a smooth transition for your website. Whether you've outgrown your current name or simply want a fresh start, we'll help you navigate the process with ease.

Understanding Your Options: Transfer vs. Connect

Before diving into the specifics, it's crucial to understand the two primary ways to change your domain on Squarespace:

• Transferring your domain: This involves moving your existing domain registration from its current registrar (like GoDaddy or Namecheap) to Squarespace. This consolidates your domain and website management in one place.

• Connecting a new domain: This is for when you've purchased a new domain name from a different registrar and want to point it to your Squarespace website. You'll keep your domain registration separate from Squarespace.

The best option depends on your circumstances. If you prefer streamlined management, transferring is ideal. If you have other services tied to your current registrar, connecting might be preferable.

Method 1: Transferring Your Domain to Squarespace

This method combines your domain registration and website hosting with Squarespace.

Step 1: Check for Eligibility: Not all domains are transferable. Squarespace supports most common top-level domains (.com, .org, .net, etc.), but some might have restrictions. Check Squarespace's support documentation for a complete list of eligible TLDs.

Step 2: Unlock Your Domain: Before transferring, you need to unlock your domain with your current registrar. This usually involves accessing your account settings and finding an option to unlock or transfer the domain. The exact steps vary depending on your registrar, so consult their help documentation.

Step 3: Obtain Your Authorization Code (EPP Code): After unlocking, you'll need an authorization code, also known as an EPP code. This code proves you own the domain and authorizes the transfer. Your registrar will provide this code.

Step 4: Initiate the Transfer in Squarespace: Log in to your Squarespace account. Navigate to your account settings. Look for the "Domains" section. You'll find an option to add a new domain, allowing you to initiate the transfer process. You'll need to enter your authorization code here.

Step 5: Confirm the Transfer: Squarespace and your previous registrar will send confirmation emails. Approve the transfer request from both ends. This process might take a few days.

Step 6: Update your DNS records: Once the transfer completes, Squarespace might require you to update DNS records. This step usually happens automatically, but if there's an issue, Squarespace's support documentation will provide instructions.

Method 2: Connecting a New Domain to Squarespace

This method keeps your domain registration separate but connects it to your Squarespace website.

Step 1: Purchase Your New Domain: Buy your new domain from a registrar of your choice (Squarespace or another provider).

Step 2: Add the Domain in Squarespace: Log in to Squarespace. In your account settings, under "Domains," you'll find an option to add a new domain. Enter your new domain name.

Step 3: Update DNS Records: Squarespace will provide you with specific DNS records (nameservers). You'll need to log in to your domain registrar's account and update the DNS settings with the records provided by Squarespace. This usually involves replacing the existing nameservers with Squarespace's nameservers.

Step 4: Propagate DNS Changes: After updating the DNS records, it takes time for the changes to propagate across the internet (usually a few hours to a day). During this time, your new domain might not point to your Squarespace website.

Step 5: Verify the Connection: Once the DNS propagation is complete, your new domain should successfully redirect to your Squarespace website.

Troubleshooting Common Issues

• Transfer Errors: Double-check the authorization code and ensure your domain is unlocked. Contact your previous registrar if you encounter issues.

• DNS Propagation Delays: Be patient. It can take time for DNS changes to take effect.

• Website Not Displaying: Ensure you've correctly updated the DNS records with the exact values provided by Squarespace.

• Technical Difficulties: If you run into persistent problems, contact Squarespace's customer support for assistance.

Conclusion

Changing your domain name on Squarespace is manageable if you follow these steps carefully. Choose the method—transfer or connect—that best fits your needs. Remember to double-check all information and be patient during the propagation period. With clear instructions and a bit of patience, you'll successfully update your domain name and maintain a seamless online presence.